Terms of Use

Use of the web site https://academy.transperfect.com (the “Site”) and its contents is subject to the following terms and conditions. By using the Site, or by clicking the “I agree” checkbox, you accept and agree to be legally bound by these “Terms of Use”, whether or not you are a registered member of the Site. If any of these Terms of Use are unacceptable to you, do not use the Site. Please read these Terms of Use carefully before purchasing a Course and print a copy for your records.

The Site is operated by the TransPerfect family of companies (collectively, “TransPerfect”). As used in these Terms of Use, the terms “we,” “us” and “our” refer to TransPerfect.

“Confidential Information” means information provided by one party to the other in written, graphic, recorded, machine readable or other form concerning the business, products, services, programs, processes, ideas, configuration information, financial and pricing information, technology, software, trade secrets, know-how, clients, suppliers, finances and other areas of the other party’s business or products, including, without limitation, the Course Materials, but does not include information in the public domain other than through the party disclosing the information, information required to be disclosed by any court or regulatory authority, or any information already in the possession or control of the disclosing party which is not otherwise subject to an obligation of confidentiality.

“Course” means the delivery by us of an online course pursuant to which you learn remotely.

“Course Materials” means the information provided by us to accompany a Course provided as part of the Services, whether in hard copy or electronic form.

“Fees” means the fees paid by you for the Services.

“Intellectual Property Rights” means copyright, rights in or relating to databases, patent rights, performers’ rights, designs and registered designs, trademarks, rights in or relating to Confidential Information and other intellectual property rights (registered or unregistered) throughout the world.

“Services” means the provision of the Courses together with such other services as agreed from time to time and purchased by you from us.

  1. Changes to Terms of Use are Binding. We reserve the right to change or modify any of the terms and conditions contained in these Terms of Use and in any policy governing the Services, at any time, by posting the new agreement to the site located at https://academy.transperfect.com/dubbing/terms-of-service.php (or such other URL as we may provide). Your use of the Site or any of its content after any changes have been made will constitute your agreement on a prospective basis to the modified Terms of Use and all of the changes. Accordingly, you should read these Terms of Use from time to time for any changes.

  2. The Services. A description of the Services together with the dates on which the Services will begin are available on our Site. We will provide the Services with reasonable care and skill in accordance with the description set out on the Site. We reserve the right to vary or withdraw any of the Services described on the Site without notice. We expect you to confirm that the Services you are purchasing will meet your needs. We do not make any guarantee to you that you will obtain a particular result, professional qualification or any employment opportunity with us or any third party or that you will not need additional training, qualification, certification or equipment following your purchase of equipment required in connection with the Course and/or following your purchase and completion of any of the Courses. In order to purchase any of the Services, you must register for an account with us via the Site. If you already have an account with us you can log into your account using your user name and password. Following receipt by us of your order for Services, we will contact you confirming receipt of your order. A legally binding agreement between us and you shall come into existence when we have: (a) accepted your offer to purchase Services from us by sending you an email confirming the purchase; and (b) received payment of the relevant Fees from you. 

Where your order consists of multiple Courses, each individual Course will be treated by us as a separate offer to purchase. Acceptance of your offer to buy one or more Courses will not be acceptance by us of your offer to purchase any other Courses which make up your order. We do not and are not responsible for booking any examination with any professional body or examination board. It is your responsibility to ensure that you book any exam necessary that you wish to take and which may or may not be associated with the subject matter of the Services. We shall have no responsibility or liability for your failure to book your exam with the relevant professional body or examination board or for your failure to pass any such exam.

  1. Cancellation and Variation. Except as set forth herein, where we have accepted/confirmed the Services being purchased by you and formed a legally binding agreement with you in accordance with these Terms of Use, then you are permitted, within 14 working days starting on the day after the date you have ordered the Services, to cancel your purchase of the Services. If you have purchased a Course and have already accessed, downloaded all or part of the Course and/or started to use that Course then you shall have no right to cancel your order. Notwithstanding the above, there is no other right to cancel or vary your purchase of Services and any other cancellation and/or variation of course dates will be at our discretion.You shall be responsible for all costs you incur in connection with your access to any Course.

  2. Fees. The Fees for the Services shall be as set out on the Site or as told to you over the telephone at the time you placed an order for them. Unless otherwise specified at the time you purchase the Services, the Fees are exclusive of VAT or other local taxes, the cost of some Course Materials and any delivery costs payable in respect of the delivery of Course Material to you. Each of these costs will be set out in the Site prior to your purchase the Services. Save where specifically stated otherwise on the Site, all Fees shall be exclusive of any amounts payable to any professional body for registration and examination entry. These are payable by you directly to the relevant professional body or examination board. Fees for the Service selected by you shall be debited from your credit or debit card at the time of purchase. Fees must be paid in full prior to you accessing any Course.Any fees charged by your debit or credit card provider in connection with your purchase of Services are for your own account and we shall not be responsible for these.

  3. Copyright and Other Protection. The Site, the Course, the Course Materials, software, text, images, graphics and other content available on the Site (collectively, the “Content”) are protected by copyright, trademark and other laws. The Course consists in part of a series of videos relating to [voice over dubbing] courses. We or others own the copyright and other rights in the Site and the Content. You may use the Site and the Content only in the manner and for the purposes specified in these Terms of Use. All rights, title and interest in Intellectual Property Rights relating to the Content, including without limitation copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models (including computer software and preparatory and design materials thereof), and all other intellectual property (whether registered or not) developed, adapted, written, customized or otherwise created from time to time shall exclusively be owned by TransPerfect. While you may utilize the intellectual property, you understand that there shall be no transfer of ownership of same. Nothing that you see or read in the Content may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use. All other trademarks, service marks and trade names in this material are the marks of the respective owners and any unauthorized use is prohibited. In consideration of the fees paid by you, we grant to you a limited, non-transferable, non-exclusive license to use the Content in respect of the Course for the sole purpose of completing the Course.

  4. Use of the Site and Content—Non-Exclusive License. You may only make noncommercial uses of the Site and the Content. You may access the Course for your own personal use. In addition, you may download any portion of the Course for which a downloading option is offered on the Site. You may not retransmit, publish, distribute, display or otherwise make available any of the Course or other Content to others. We hereby grant you a limited, revocable, non-exclusive, non-sublicensable license to view Content that reside on the Site. Subject to the terms and conditions of these Terms of Use, you may remotely access and view the Content. Your license of, use of and access to the Content (which may include, without limitation, additional related software and documentation) is conditioned upon your compliance with the terms and conditions of these Terms of Use, including, but not limited to, the following: You will not nor will You allow any third party to (i) copy, modify, adapt, translate reproduce, re-publish, sub-license, upload, broadcast, post, transmit or distribute any of the Content or otherwise create derivative works of the Content; (ii) record on video or audio tape, relay by videophone or other means the Content; (iii) reverse engineer, de-compile, disassemble or otherwise attempt to discover the source file content of the Content; (iv) rent, lease, sell, assign or otherwise transfer rights in or to the Content; (v) remove any proprietary notices or labels on the training materials; or (vi) use, post, transmit or introduce any device, software or routine which interferes or attempts to interfere with the operation of the Content or the Services. You will use the Content and Services solely for your own internal use, and will not make the Content or Services available for timesharing, application service provider or service bureau use. You may not use the account, user name or password of someone else at any time, nor should you share your log in details with another person. You agree to notify us immediately of any unauthorized use or loss of their account, user name, password and/or credit card information. You also agree to notify us immediately if you are aware of or suspect other unauthorized use of the Services. We will not be liable for any loss that you may incur as a result of someone else using your user name and password with or without your knowledge. You will be held liable for any losses incurred by us or our affiliates, officers, directors, employees, consultants, agents or representatives due to someone else’s use of your account, user name or password. You will comply with all applicable laws and regulations in respect of your use of and access to the Content and Services. This license will terminate immediately if you fail to comply with these Terms of Use. Upon such termination, you must not access the Content or any related Services.

  5. Reserved Rights; No Violation of Law or Others’ Rights. All rights in the Site and the Content that are not expressly granted are reserved. You agree to use the Site and the Content only in ways that comply with all applicable laws, as well as with these Terms of Use, and that do not infringe or violate anyone’s rights.

  6. User Accounts; Account Termination Policy. You agree to provide accurate and complete information when creating or updating your account. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You agree to notify us immediately of any unauthorized use of your account or other breach of security. You may not use another’s account without permission. We will terminate your account in appropriate circumstances if you are determined to be a repeat infringer. We also may terminate your account if you violate any provision of these Terms of Use or fail to comply with our requests concerning your account.

  7. User Submissions and Rules of Conduct. Account holders will be able to participate in online classes [and discussion forums and to submit or post comments, profiles and/or other content on the Site] (collectively, “User Content”). You are solely responsible for any User Content you post or submit to the Site, and for the consequences of posting or submitting it. By posting or submitting User Content to the Site, you grant us a nonexclusive, worldwide, irrevocable, fully paid, perpetual license to use, reproduce, prepare derivative works of, distribute, display, perform, and otherwise make available your User Content in connection with the Site and for our broader business purposes, including without limitation for promoting or redistributing part or all of the Site (and derivative works thereof) in any manner or media, and to authorize others to do the foregoing. By posting or submitting User Content to the Site, you represent and warrant that you have the right to grant us the foregoing rights, and that neither your User Content nor our use of it as permitted under the foregoing license will infringe or violate anyone’s rights. You agree not to submit or post any content, or engage in any other activity in connection with the Site, that:

    • Infringes anyone’s copyright, patent, trademark or other proprietary rights, or rights of privacy or publicity

    • Violates any law or regulation

    • Is intentionally false or misleading

    • Defames, threatens, or harasses anyone

    • Is harmful, dangerous, abusive, or offensive

    • Is obscene or contains pornography

    • Contains or utilizes any computer virus, other malicious code, or program that may damage or interfere with the operation of any system, or may unlawfully intercept any data or personal information

    • Contains or consists of advertising or any form of commercial solicitation or activity, or

    • Otherwise interferes with the functioning of the Site or other users’ use or enjoyment of the Site

Although we will have no obligation to monitor or take action with respect to User Content, we reserve the right to remove any User Content we believe violates the above standards or any other provision of these Terms of Use, and to terminate your account and right to use the Site without providing you a refund of any amount previously paid to us, in addition to any other rights or remedies available to us. We do not approve or endorse any User Content, and you agree that we will have no responsibility or liability in connection with your use of any User Content.

  1. Disclaimer of Warranties. THE SITE AND THE CONTENT ARE PROVIDED “AS IS.”. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR COLLABORATORS, LICENSORS, CONTENT PROVIDERS AND DISTRIBUTORS (COLLECTIVELY, OTHER THAN PROVIDERS OF USER CONTENT, OUR “COLLABORATORS”) DISCLAIM ALL WARRANTIES OF ANY KIND (EXPRESS, IMPLIED OR OTHERWISE) REGARDING THE SITE OR THE CONTENT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE AND OUR COLLABORATORS MAKE NO WARRANTY ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS, SUFFICIENCY OR QUALITY OF THE SITE OR THE CONTENT, NOR THAT ANY PARTICULAR CONTENT WILL CONTINUE TO BE MADE AVAILABLE. WE DO NOT APPROVE OR ENDORSE ANY USER CONTENT OR CONTENT PROVIDED BY OTHERS. NEITHER WE NOR OUR COLLABORATORS WARRANT THAT THE SITE WILL OPERATE WITHOUT ERROR OR INTERRUPTION, OR THAT THE SITE OR ITS SERVER IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MATERIALS. NEITHER WE NOR OUR COLLABORATORS WARRANT THAT YOU WILL OBTAIN A PARTICUCLAR RESULT, PROFESSIONAL QUALIFICATION OR CERTIFICATION OR ANY EMPLOYMENT OR OTHER OPPORTUNITY WITH US OR ANY THIRD PARTY FOLLOWING COMPLETION OF THE COURSE. NEITHER WE NOR OUR COLLABORATORS WARRANT THAT YOU WILL NOT NEED ADDITIONAL TRAINING, QUALIFICATION, CERTIFICATION OR EQUIPMENT FOLLOWING COMPLETION OF ANY COURSE. WE HAVE NO LIABILITY FOR YOUR FAILURE TO BOOK ANY EXAMINATION WHICH MAY BE REQUIRED OR WHICH YOU MAY SEEK TO TAKE WITH ANY PROFESSIONAL BODY OR EXAMINATION BOARD NOR FOR YOUR FAILURE TO PASS ANY SUCH EXAM.

  2. Limitations of Liability and Remedies.Although we aim to provide the Services to the highest standards of the industry, we do not accept any liability for (i) any inaccuracy or misleading information provided in the Services or Course Materials and any reliance by you on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of these Terms of Use. YOUR USE OF THE SITE AND THE CONTENT IS AT YOUR OWN RISK. IN NO EVENT SHALL WE OR OUR COLLABORATORS BE LIABLE TO YOU, IN CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR OTHER SUCH DAMAGES ARISING OUT OF OR RELATING TO THE SITE OR THE CONTENT, OR YOUR USE OF THE SITE OR THE CONTENT, OR THESE TERMS OF USE, EVEN IF THE SITE OR CONTENT IS DEFECTIVE OR WE ARE NEGLIGENT OR OTHERWISE AT FAULT, AND REGARDLESS WHETHER WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS OF USE, WE OR OUR COLLABORATORS ARE FOUND LIABLE TO YOU (IN CONTRACT, TORT OR OTHERWISE) FOR ANY DAMAGE OR LOSS ARISING OUT OF OR RELATING TO THE SITE OR THE CONTENT, OR YOUR USE OF THE SITE OR THE CONTENT, OR THESE TERMS OF USE, OUR LIABILITY AND THE LIABILITY OF OUR COLLABORATORS SHALL IN NO EVENT EXCEED FIFTY DOLLARS ($50) IN THE AGGREGATE, EVEN IF THE SITE OR CONTENT IS DEFECTIVE OR WE ARE NEGLIGENT OR OTHERWISE AT FAULT. THE FOREGOING LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. No claim may be brought more than six months after the last date on which the Services concerned have finished or ceased to be provided by us. We do not exclude or limit our liability to you in any case where it would be unlawful to do so.

  3. Indemnity. You agree to indemnify and hold harmless TransPerfect and its Collaborators, and our and their respective officers, directors, employees and agents, from and against all claims, actions, suits, damages, liabilities, and costs (including, without limitation, reasonable legal fees) arising from or relating to: (i) your use of the Site, the Content, the Services or any of our content, (iv) any violation of law, (v) your provision or use of any User Content, and (vi) your failure to comply with any provision of these Terms of Use or any breach of any term or condition hereof. In such a case, TransPerfect will provide you with written notice of such claim, suit or action. You shall cooperate as fully as reasonably required in the defense of any claim. TransPerfect reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

  4. Confidentiality. Each party shall keep the other party’s Confidential Information strictly confidential, use all possible means to maintain the Confidential Information in strict confidence and not use it other than for the purposes of these terms and conditions, and shall return it on demand and not retain copies of it. Either party may disclose Confidential Information to its legal and other advisors for the purposes of obtaining advice from them. Each party shall be responsible for any actions on the part of its employees, contractors, consultants, advisors and agents for any improper disclosure of Confidential Information, which is disclosed to such party. Neither party shall reverse engineer, disassemble, decompile or copy any software or other tangible objects which embody the Confidential Information, no export or re-export or otherwise transmit, directly or indirectly, any Confidential Information, or the direct product of Confidential Information. The parties acknowledge that no license or other rights in the Confidential Information or any trademarks are granted hereby. If a party is confronted with legal action to disclose Confidential Information received hereunder, such party shall promptly notify the other party in writing in order to enable the disclosing party to seek an appropriate protective order. The receiving party shall reasonably assist the disclosing party in obtaining a protective order requiring that any portion of such Confidential Information required to be disclosed be used only for the purposes for which a court issues an order, or for other such purposes required by law. THIS AGREEMENT DOES NOT GRANT ANY WARRANTY, GUARANTY, OR REPRESENTATION WITH RESPECT TO ANY CONFIDENTIAL INFORMATION OR FUNCTION, EITHER EXPRESS OR IMPLIED. NEITHER PARTY SHALL BE LIABLE IN DAMAGES, OF WHATEVER KIND, AS A RESULT OF ITS RELIANCE ON OR USE OF THE CONFIDENTIAL INFORMATION PROVIDED HEREUNDER. Each party hereby acknowledges that unauthorized disclosure or use of Confidential Information could cause irreparable harm and significant injury, which may be difficult to ascertain. Accordingly, the receiving party agrees that the disclosing party shall have the right to obtain immediate injunctive relief from breaches of these Terms of Use, in addition to any other rights and remedies it may have, without the necessity of proving actual damages and without the necessity of posting bond or other security, and neither the breaching party nor any of its agents shall object to the entry of such an injunction or other equitable relief whether on the basis of an adequate remedy at law or otherwise. This clause shall survive for a period of two years following any termination of these terms and conditions.

  5. Links to Other Sites. Links on the Site to third-party web sites, if any, are provided solely as a convenience to you. We do not approve or endorse the content of linked third-party sites, and you agree that we will have no responsibility or liability in connection with your use of any linked third-party sites.

  6. Trademarks. Nothing in these Terms of Use or on the Site will be construed as granting you any right or license to use any trademarks, service marks, or logos displayed on the Site. You agree not to use or register any name or logo of TransPerfect or any of its subdivisions, affiliates or subsidiaries for any purpose.

  7. Applicable Law and Jurisdiction. The Site is controlled and operated from our facilities in and around New York City, New York. These Terms of Use, and any claim or dispute that arises from or relates to your use of the Site, the Services or the Content, will be governed by the laws of New York, without regard to its conflicts of laws principles. You agree that all such claims and disputes will be heard and resolved exclusively in courts sitting in New York County, New York. You consent to the personal jurisdiction of such courts over you for this purpose, and waive and agree not to assert any objection to such proceedings in such courts (including any defense or objection of lack of proper jurisdiction or venue or inconvenience of forum). If you choose to access the Site from locations other than New York, you will also be responsible for compliance with all local laws of those other locations.

  8. Termination; Discontinuation of Site or Elements. The rights granted to you hereunder will terminate automatically upon any breach by you of these Terms of Use, unless we otherwise specifically agree in writing, but the other provisions of these Terms of Use will survive any such termination. We reserve the right at any time in our sole discretion to cease providing any Content, to change or discontinue any aspect or element of the Site or the Content, or to cease making the Site or any Content available. We shall be entitled to terminate these Terms of Use and cease to provide you with any Services with immediate effect in the event that you: (i) fail to pay when due your fees; (ii) act in an aggressive, bullying, offensive, threatening or harassing manner towards any employee of TransPerfect or any teacher or lecturer teaching, or any student taking, the Course; (iii) cheat or plagiarize any work which you are required to prepare or submit in connection with the Course or during any examination taken in connection with the Course; or (iv) are in breach of these Terms of Use.

  9. Eligibility. You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and that you are fully competent to use the Site and to enter into and comply with these Terms of Use.

  10. Entire Agreement. These Terms of Use are the entire agreement between the parties and supersede any prior agreements and arrangements, whether written or oral. You confirm that you have not relied on any representations in entering into these and any other terms and conditions with us. Nothing in this clause or in these Terms of Use shall limit liability for any fraudulent misrepresentation. If a court finds part of these terms illegal, the rest of these Terms of Use will continue in force. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

  11. Force Majeure. We shall not be liable to you for any breach of our obligations or termination of these Terms of Use arising from causes beyond our reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, pandemic, terrorism, strikes, delay caused by transport disputes, failure to provide a Course caused by a death in the trainer’s family, illness of the trainer, Government edict or regulation.

  12. Assignment. We may assign, transfer, sub-contract any of our rights or obligations to any third party at our discretion.

  13. General. If any provision of these Terms of Use is held to be invalid or unenforceable, that provision, to the extent unenforceable, shall be struck, and shall not affect the validity or enforceability of the remaining provisions. Your rights under these Terms of Use are personal, nonexclusive and nontransferable. Headings are for reference purposes only and in no way define or limit the scope or extent of any provision of these Terms of Use. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. Except as otherwise expressly provided in these Terms of Use, nothing herein shall be deemed to confer any third-party rights or benefits. These Terms of Use set forth the entire understanding and agreement between you and us with respect to the subject matter hereof.

  14. Data Protection. The nature of the Services provided by us means that we will obtain, use and disclose (together "Use") certain information about you ("Data"). This statement sets out the principles governing our Use of Data. By purchasing the Services you agree to this Use. When you register with us you will need to provide certain Data such as your contact details and demographic information. We will store this Data and use it to contact you, provide you with details of the Services you have purchased and otherwise as required during the normal provision of the Course. We may also use the above Data, and similar Data you provide us in response to surveys, to aggregate user profiles and provide you with communications. We will not pass any Data onto anyone outside of TransPerfect. To enable us to monitor and improve our Services, we gather certain aggregated information about you, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the Site you visit. We use information such as your User ID, session identifiers and password to enable us to identify whether you are using our Services, assist with the provision of Services and to ensure that you have access to relevant products. We will only read cookies from your cookie file placed there through your web browser's interaction with the Site. Our products may link to third party websites and we are not responsible for their data policies or procedures or their content. We endeavor to take all reasonable steps to protect your Data including the use of encryption technology, but cannot guarantee the security of any Data you disclose. You accept the inherent security implications of being and transacting on-line over the internet and will not hold us responsible for any breach of security. We may supplement the information that you provide with information we receive from third parties, such as exam registration bodies or your employer. We and our wholly owned subsidiaries may retain and use, subject to the terms of our Privacy Policy (located at https://academy.transperfect.com/dubbing/privacy-policy.php, or such other URL as we may provide from time to time), information collected in your use of the Service. We do not share information associated with you with any third parties unless we (i) have your consent; (ii) have a good faith basis to share such information under the relevant data processing laws, (iii) are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect our rights, property or safety, or that of our users or the public; or (iv) provide such information in certain limited circumstances to third parties to carry out tasks on our behalf (e.g., billing or data storage) with strict restrictions that prevent the Data from being used or shared except as directed by us. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with all appropriate confidentiality and security measures. If you wish to change or update the data we hold about you, please e-mail privacy@transperfect.com.

  15. Refund Policy. At Dubbing Academy, we aim to offer practical, accessible training through our online courses. We understand that online learning isn't always a perfect fit for everyone, and we want to be fair while protecting the integrity of our content. Please read the following terms carefully before requesting a refund.

    I. Eligibility for Refunds. Refunds are available only for course purchases made through PayPal or Stripe. To be considered for a refund, your request must be submitted within 7 calendar days of the original purchase date. A refund will not be issued if: (1) you have accessed or completed more than 20% of the course materials; or (2) the course was purchased as part of a bundle, limited-time promotion, or discounted package, unless clearly stated otherwise at the time of purchase.

    II. How to Request a Refund. To request a refund, contact us at dubbingacademy@transperfect.com and include your full name, the email address used for the purchase, the course title, and a brief explanation of your request. Our team will review your submission and aim to respond within 5–7 business days.

    III. Refund Method. If your refund request is approved, the payment will be returned to the original payment method used (PayPal or Stripe). Please note that banks and payment processors may take additional time to complete the refund transaction on their end.

    IV. Non-Refundable Items. The following items are not eligible for a refund: downloadable materials purchased separately from course access, certification or processing fees (if applicable), and subscription-based plans once the billing cycle has begun.

    V. Exceptions. In certain situations—such as accidental duplicate charges or verified technical errors—we may issue a full refund even if the standard conditions are not met. Documentation may be required to support your claim.